Privacy Policy — Irem Coaching

1. Who I Am

Irem Coaching is an independent personal training and coaching business operated by Irem Soydan.

For questions regarding your personal information, please contact:

Email: info@iremcoaching.co.uk · Phone / WhatsApp: 07785 322964 · Instagram: @irem_coaching

2. Information I May Collect

Depending on how you interact with Irem Coaching, I may collect:

I only collect information that is reasonably necessary to provide and manage my services.

Your name and contact details
Email address and telephone number
Enquiry and booking information
Training goals and exercise history
Information provided through consultation, PAR-Q or coaching forms
Relevant health, injury or medical information you choose or are required to provide for safe participation
Training progress, measurements and performance information
Payment and transaction information
Communications between you and Irem Coaching
Photographs, videos or testimonials where you have separately agreed to their use

3. How Your Information Is Used

Your information may be used to:

Your personal information will not be sold to third parties.

Respond to enquiries
Arrange and manage bookings
Provide Personal Training and coaching services
Create and adapt training programmes
Monitor training progress
Communicate with you about your coaching
Process and maintain payment records
Maintain appropriate health and safety records
Meet legal, accounting or regulatory requirements
Improve the services provided by Irem Coaching

4. Lawful Basis for Processing

Depending on the circumstances, Irem Coaching may process your personal information because:

Where information concerning your health is collected for safe participation in Personal Training, it will be handled with additional care as special category personal data and processed only where an appropriate lawful basis and condition applies.

Where processing relies on your consent, you may withdraw that consent at any time.

It is necessary to take steps at your request before entering into a contract;
It is necessary to provide services under our contract;
There is a legitimate business interest in managing and improving Irem Coaching;
There is a legal obligation to retain or process certain information; or
You have provided consent where consent is the appropriate legal basis.

5. How Your Information Is Stored and Shared

Reasonable measures are taken to keep personal information secure.

Irem Coaching may use trusted service providers to operate the business, such as website and enquiry-form providers, booking or coaching platforms, payment providers, email and communication services, and accounting or administrative systems.

These providers may process personal information only where necessary to provide their services.

Information may also be disclosed where required by law.

Where a service provider processes information outside the UK, appropriate data protection safeguards will be relied upon where required.

6. Third-Party Bookings

If you book Irem Coaching through a third-party platform such as ClassPass, that platform will process certain information under its own privacy policy.

Irem Coaching may receive information necessary to manage and deliver your booking.

You should review the relevant third party’s privacy policy for information about how it independently processes your data.

7. How Long Your Information Is Kept

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting, insurance or regulatory requirements.

Different categories of information may therefore be retained for different periods.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

8. Marketing Communications

Irem Coaching will only send direct marketing communications where there is an appropriate lawful basis to do so.

Where your consent is relied upon, you can withdraw your consent or unsubscribe at any time.

Service-related communications about your bookings or coaching are not marketing communications and may still be sent where necessary to provide the service.

9. Cookies & Website Data

The Irem Coaching website may use essential cookies or similar technologies required for the website to function correctly.

If optional analytics, advertising or tracking technologies are introduced, appropriate information and consent controls will be provided where required.

Third-party services linked from the website may operate their own cookies and privacy practices.

10. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including the right to:

To exercise your rights, contact:

info@iremcoaching.co.uk

You also have the right to raise a concern or complaint with the Information Commissioner’s Office (ICO).

Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your information in certain circumstances
Request restriction of processing in certain circumstances
Object to certain uses of your information
Request data portability where applicable
Withdraw consent where processing is based on consent

11. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to Irem Coaching’s services, systems or legal obligations.

The latest version will always be available on the Irem Coaching website.

12. Contact

For any questions about this Privacy Policy or how your personal information is handled:

Email: info@iremcoaching.co.uk · Phone / WhatsApp: 07785 322964 · Instagram: @irem_coaching

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