Terms & Conditions

Irem Coaching provides 1:1 Personal Training through ongoing coaching packages and individual Focused Sessions.

Current direct-booking prices are displayed on the Irem Coaching website.

Payment must be made as agreed and before the relevant sessions or coaching period begins.

Prices and availability offered through third-party platforms may differ from direct-booking prices.

A 15% student discount is available on eligible direct bookings upon presentation of valid student identification. The discount cannot be combined with another offer unless expressly agreed by Irem Coaching.

If you decide to end your ongoing Personal Training services with Irem Coaching, one month’s written notice is required.

Notice may be provided by email or WhatsApp, and the notice period will begin on the date your written notice is received.

Sessions already delivered and sessions charged under the 24-Hour Cancellation Policy remain payable. Any payments due during the applicable notice period will remain payable, subject to your statutory consumer rights.

The One-Month Notice requirement applies to ongoing Personal Training arrangements and does not apply to individual Pay As You Go Focused Sessions.

Nothing in these Terms & Conditions affects any cancellation or refund rights you may have under UK consumer law.

If you need to cancel or reschedule a Personal Training session, at least 24 hours’ notice must be provided.

Sessions cancelled with less than 24 hours’ notice, or missed without notice, will normally be charged and treated as used.

Where appropriate, exceptional circumstances may be considered at Irem Coaching’s discretion.

If Irem Coaching needs to cancel a session, the session will be rearranged or appropriately credited.

For bookings made through ClassPass or another third-party platform, the applicable platform cancellation policy may also apply.

Nothing in this section affects your statutory consumer rights.

If your agreement with Irem Coaching is entered into online, by telephone, or otherwise at a distance or away from Irem Coaching’s business premises, you may have a statutory right to cancel the contract within 14 days in accordance with applicable UK consumer law.

Nothing in these Terms & Conditions limits or excludes your statutory consumer rights.

You are responsible for providing accurate and relevant information regarding your health, injuries, medical conditions, medication or anything else that may affect your ability to exercise safely.

You must inform Irem Coaching of any relevant changes before participating in further training.

Where appropriate, you should seek advice or clearance from a qualified healthcare professional before beginning or continuing an exercise programme.

Irem Coaching may modify, postpone or decline a session where there are reasonable concerns regarding safe participation.

Nutrition guidance provided as part of coaching is intended to support your training, performance and lifestyle goals.

It is general coaching guidance and does not constitute medical advice, diagnosis or treatment.

Where specialist medical or dietary advice is required, you should consult an appropriately qualified healthcare professional.

A separate gym membership is not required while attending a booked Personal Training session with Irem Coaching, subject to the venue’s access rules.

Access to the gym outside your booked Personal Training sessions may require a separate gym membership or other valid access arrangement.

All clients must comply with the rules, policies and reasonable instructions of the training venue.

Irem Coaching provides structured training, guidance and support; however, individual results cannot be guaranteed.

Results vary according to factors including training consistency, nutrition, recovery, lifestyle, adherence to the programme and individual circumstances.

Irem Coaching will provide its services with reasonable care and skill.

You are responsible for following coaching instructions appropriately, exercising within your capabilities and informing Irem Coaching of anything that may affect your ability to participate safely.

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful or excludes any rights that cannot legally be excluded under UK consumer law.

Personal information collected through enquiries, bookings, forms and coaching services will be used for legitimate business purposes, including managing bookings, communicating with clients and delivering coaching services.

Personal information will be handled in accordance with applicable UK data protection requirements and the Irem Coaching Privacy Policy.

Irem Coaching may update services, pricing or these Terms & Conditions from time to time.

Any material change affecting an existing ongoing coaching arrangement will be communicated where appropriate.

Changes will not affect statutory consumer rights.

For enquiries, cancellations, notices or questions regarding these Terms & Conditions:

Email: info@iremcoaching.co.uk · Phone / WhatsApp: 07785 322964 · Instagram: @irem_coaching